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From invisible to cited: How the CITABLE framework delivers AI visibility & SEO report clarity in 3 months

Traditional SEO reports miss AI citations. The CITABLE framework engineers LLM visibility through 7 steps that get you cited in 3 months. Each step optimizes for how AI retrieves content, from entity structure to third party validation signals AI trusts.

Liam Dunne
Liam Dunne
Growth marketer and B2B demand specialist with expertise in AI search optimisation - I've worked with 50+ firms, scaled some to 8-figure ARR, and managed $400k+/mo budgets.
December 15, 2025
11 mins

Updated December 15, 2025

TL;DR: Your SEO report shows green arrows while pipeline flatlines because it tracks the wrong metric. Traditional SEO measures rankings on a page. AI visibility measures whether you appear in the answer itself. We built the CITABLE framework as a 7-step methodology engineered for how LLMs actually retrieve and cite content. It structures your content for passage-based retrieval, builds the third-party validation signals AI trusts, and maintains freshness that keeps you in the citation rotation. One B2B SaaS company implementing this framework increased AI-referred trials from 550 to over 2,300 in four weeks. The shift from rankings to citations is the difference between appearing on a list and being the recommendation.

Why your traditional SEO report is hiding lost revenue

Your SEO dashboard says traffic is up. Rankings look solid. Yet pipeline keeps declining, and your sales team reports prospects arriving "pre-sold" on competitors you've never considered.

This disconnect has a name: the AI visibility gap.

Traditional SEO reports measure where you appear on a list of blue links. They track rankings, click-through rates, and organic sessions. However, Gartner predicts traditional search volume will drop 25% by 2026 as AI chatbots and virtual agents absorb queries that previously went to Google.

Your report is measuring a shrinking channel.

Meanwhile, the real action has moved to AI synthesis. When a prospect asks ChatGPT for project management software recommendations, they get a curated answer. Not a ranked list of websites. An answer that names specific vendors with reasons why each fits their stated needs.

If you're not in that answer, you never existed in that buyer's consideration set.

Here's what makes this shift costly. Ahrefs data from June 2025 shows AI search visitors convert at 23 times the rate of traditional organic traffic. Their study found that while AI-referred traffic accounted for just 0.5% of total website visits, it generated 12.1% of signups during the same 30-day period.

These aren't casual browsers. They're high-intent buyers who received a direct recommendation and acted on it.

Your traditional SEO report cannot show you this. It cannot tell you that ChatGPT mentioned your competitor by name in 40% of buyer-intent queries last month while your brand appeared in 5%.

We track what your standard reports miss: which brands AI platforms cite, how often, and in what context. The gap between traffic metrics and citation metrics is where pipeline leaks.

As a result, this blind spot costs you deals you never knew existed. HubSpot research indicates 74% of sales professionals believe AI is making it easier for buyers to research products, shifting the seller's role from pitching to confidence-building. If AI handled the research phase and excluded you, your sales team never gets the chance to build that confidence.


What is an AI citation and how do you track it?

An AI citation is a reference or source attribution that LLMs include when mentioning information in their responses. Unlike traditional backlinks that pass authority between websites, AI citations determine whether your brand appears in the synthesized answer a buyer receives.

The technical differences matter for strategy.

Traditional backlinks transfer PageRank and influence domain authority. AI citations do neither. Instead, they determine inclusion in conversational responses.

Source attribution in AI refers to how platforms identify and credit sources that inform their generated responses. When ChatGPT or Perplexity generates an answer, source attribution determines whether they cite your URL, how prominently the citation appears, and whether users can access the underlying source.

The format varies by platform:

Platform Citation Style Click-Through Available
Perplexity Numbered inline citations with clickable links Yes
Google AI Overviews Carousel of source URLs Yes
ChatGPT (browsing mode) Footnote-style references Yes
Claude Inline links with clickable sources Yes

AEO differs from traditional SEO because it doesn't aim to drive users to websites. Instead, it optimizes content to be directly cited by platforms like ChatGPT and Google's AI Overviews. Success means appearing in the answer, not appearing in a list of results the user might click.

Tracking citation rate requires specialized tools. Standard SEO platforms like Semrush and Ahrefs have begun adding AI visibility features, but comprehensive citation tracking across all major AI platforms remains fragmented.

We built our AI visibility tracking specifically to fill this gap. Our monitoring covers ChatGPT, Claude, Perplexity, and Google AI Overviews. This reveals not just whether you're cited, but the context: Are you recommended as "best for" a use case? Are you mentioned alongside competitors or as a standalone option? Is the sentiment positive, neutral, or cautionary?


The CITABLE framework: A 7-step methodology for LLM retrieval

We didn't design CITABLE as a content checklist. It's our engineering protocol for Retrieval-Augmented Generation, the architecture that powers how modern AI systems find and cite sources.

RAG works in two stages. First, a document retriever selects the most relevant content for a given query. Second, the model uses that retrieved content to generate its response.

Your content either survives the retrieval stage and becomes source material, or it gets skipped. CITABLE optimizes for that retrieval selection.

Models reward clarity and external validation. They ignore vagueness, fluff, and anything not grounded in observable evidence. Understanding this changes how you approach every piece of content.

C - Clear entity & structure

BLUF (Bottom Line Up Front) structures your content so you get to the point immediately. The practice of beginning a message with its key information provides the reader and the AI with the most important information first.

Implementation specifics:

  • Open with a 2-3 sentence answer: State what the page is about and answer the primary query within the first 40-60 words
  • Establish entity clarity: Name your brand, product, or topic explicitly so AI knows what you are immediately
  • Use heading hierarchy correctly: H1 contains the topic, H2s cover major subtopics, H3s handle specific questions

Well-structured content with clear heading hierarchies helps AI models extract and attribute information accurately. Leading with the answer supports retrieval because the AI's context window sees your most relevant content first.

Burying the answer in paragraph six means the retriever may never reach it.

I - Intent architecture

Answer the main question, then answer the questions that logically follow. AEO goes beyond traditional SEO by positioning content as the definitive answer to specific questions. AI assistants can lift these question-answer pairs directly into responses.

Build your intent map:

  • Primary question: What is the searcher explicitly asking?
  • Adjacent questions: What will they ask next based on the primary answer?
  • Objection questions: What doubts might they have about the primary answer?
  • Comparison questions: How does this relate to alternatives they're considering?

A page optimized for intent architecture doesn't just rank for one query. It provides passages that can be retrieved for dozens of related queries.

T - Third-party validation

AI models trust consensus over claims. External factors like backlink profiles, domain authority, and how frequently other authoritative sources cite your content influence AI citation decisions.

What you say about yourself matters less than what others say about you.

Validation sources AI trusts:

  • Wikipedia mentions and citations
  • Reviews on G2, Capterra, and TrustRadius
  • Reddit discussions and recommendations
  • Industry publications and news coverage
  • Expert citations in authoritative content

This is why reputation management becomes pipeline management. If your G2 profile has 15 reviews while competitors have 150, AI sees that signal. If Reddit discussions about your category never mention your brand, AI learns you're not part of the consideration set.

We build third-party validation systematically. Our process includes review campaigns, Reddit engagement using aged accounts with established karma, and PR placements in publications AI platforms index frequently.

A - Answer grounding

Place your key answers and claims high on the page in clear, structured blocks. State outcomes in straightforward language. AI struggles to extract facts hidden inside promotional copy.

Grounding requirements:

  • Name specific numbers: "Improves efficiency by 37%" beats "significantly improves efficiency"
  • Cite sources: Verifiable claims get cited more than assertions
  • Use declarative syntax: "The average implementation takes 14 days" beats "Many customers find implementation relatively quick"
  • Include data types AI values: Benchmarks, pricing surveys, experiment logs, and maturity assessments are citation magnets

Grounded content also protects against AI hallucination. When your facts are verifiable and well-sourced, AI can cite you with confidence.

B - Block-structured for RAG

RAG retrieval works on passages, not pages. Bulleted lists and comparison tables break complex details into clean, reusable segments.

Each section should be self-contained and answer one specific question.

Block structure guidelines:

  1. Target 200-400 words per section: Long enough to provide substance, short enough to be retrievable as a unit
  2. Make each section independently useful: A reader (or AI) should understand the section without reading the entire page
  3. Use formatting for scannability: Tables for comparisons, numbered lists for processes, bullets for feature lists
  4. Include one quotable fact per block: A specific claim the AI can extract and cite

Unlike traditional SEO which optimizes for ranking an individual page, we optimize for passage retrieval in AEO. One piece of content can be a source for many citations because AI extracts passages rather than linking to full pages. This is why we structure every article in self-contained blocks.

L - Latest & consistent

AI search platforms prefer to cite content that is 25.7% fresher than content cited in traditional organic results. The same study found that 76.4% of ChatGPT's most-cited pages were updated in the last 30 days.

Freshness signals matter for AI visibility in ways they don't for traditional SEO.

Freshness implementation:

  • Add visible timestamps: Let AI and readers see when content was last updated
  • Update regularly: Monthly reviews for evergreen content, weekly for rapidly changing topics
  • Maintain fact consistency: If your pricing page says one thing and your comparison page says another, AI may skip citing you entirely
  • Remove outdated information: Old data undermines trust

Consistency matters across your entire web presence. If your website says you serve 500 customers, your G2 profile says 400, and your LinkedIn says 600, AI sees conflicting signals.

Unified facts everywhere builds the reliability AI needs to cite with confidence.

E - Entity graph & schema

Schema markup defines objects as distinct entities with properties and relationships, connecting them to search engine knowledge graphs.

This structured data transforms your site into a machine-readable knowledge graph that AI tools depend on for accurate answers.

Priority schema types:

Schema Type Use Case Key Properties
Organization About pages, company info name, url, logo, foundingDate, numberOfEmployees
Product Product pages, feature lists name, description, offers, brand, aggregateRating
FAQPage FAQ sections mainEntity (Question and acceptedAnswer pairs)
Article Blog posts, guides headline, author, datePublished, dateModified
HowTo Process and tutorial content step, tool, estimatedCost, totalTime

Structured data transforms your site into a knowledge graph. Implementing proper schema doesn't guarantee citation, but missing it creates retrieval friction.


How to measure AI visibility (metrics that actually matter)

Move beyond traditional SEO report templates. The metrics that matter for AI visibility track fundamentally different outcomes.

Your AI visibility dashboard should track:

  1. Citation rate: Percentage of buyer-intent queries where your brand is mentioned in AI responses
  2. Share of voice: Your citation frequency relative to tracked competitors across the same query set
  3. Citation context: How your brand is described when cited (recommended, mentioned, or cautionary)
  4. Platform breakdown: Citation performance across ChatGPT, Claude, Perplexity, and Google AI Overviews
  5. Attribution tracking: AI-referred visitors tracked via UTM parameters through to conversion

This shifts focus from "did they click" to "were we in the answer."

Standard SEO reports cannot surface this data. They track Google rankings and organic traffic but cannot tell you what ChatGPT says about your brand when prospects ask for recommendations.

We provide weekly visibility reports showing citation rate changes, competitive share of voice, and specific content pieces driving AI mentions. You'll see exactly which competitors are outpacing you and where to focus optimization effort.


Why content velocity matters for AI visibility

Industry-standard content production typically ranges from 4-8 blog posts per month. This cadence made sense when Google indexed new content within weeks and rankings stabilized over months.

AI search works differently.

Ahrefs reports their AI traffic continues to grow, with AI-referred visitors now their highest converting channel at over 10% conversion rate. Capturing this traffic requires content velocity that matches how AI platforms refresh their retrieval indexes.

Why higher publishing frequency matters:

  • Freshness signals: AI prefers recent content, so more frequent publishing means more of your content stays in the "fresh" category
  • Topic coverage: AI retrieves based on query matching, so more content means more queries you can answer
  • Compounding authority: Each piece builds topical depth until AI increasingly sees your site as authoritative on the topic
  • Probability math: In a probabilistic retrieval environment, more high-quality content means more chances to be retrieved

Our retainers start at 20 articles per month. This isn't about volume for volume's sake. Each piece follows the CITABLE framework, targeting specific buyer queries with structure optimized for retrieval.

The alternative is watching competitors who publish more frequently build AI visibility while your monthly cadence leaves you perpetually behind current signals.


Case study: From 550 to 2,300 AI-referred trials in 4 weeks

A B2B SaaS company came to us with a familiar problem. Strong Google rankings, declining pipeline, and competitors appearing in every ChatGPT recommendation while their brand remained invisible.

Starting position:

  • Self-reported attribution showed 550 trials per month from AI recommendations
  • Strong traditional SEO presence but no optimization for AI answer engines
  • Existing content library not structured for AI retrieval

Our implementation:

We shipped 66 articles in four weeks, each optimized using the CITABLE framework. Every piece led with clear answers, included verifiable facts AI could cite with confidence, and used block structure for passage retrieval.

Simultaneously, we fixed critical technical SEO issues and implemented comprehensive schema markup across their site. Using aged Reddit accounts with established karma, we seeded helpful comments in relevant subreddits, building third-party validation while driving direct traffic.

Results after 4 weeks:

  • AI-referred trials increased from 550 to over 2,300
  • 600% citation uplift across ChatGPT, Claude, and Perplexity
  • Initial citations typically appeared within the first two weeks

This case demonstrates our core principle: AI visibility is engineered, not earned passively. The right methodology applied at velocity produces measurable citation improvements within weeks, not quarters.

For a detailed breakdown of our approach, see our complete AEO playbook.


Frequently asked questions about AI search reports

Can I use Google Search Console to see ChatGPT traffic?

No. Google Search Console tracks Google search performance only. AI-referred traffic from ChatGPT, Claude, and Perplexity appears in your analytics as referral traffic, but requires specific UTM parameter configuration to attribute properly. Standard GA4 setups often miscategorize this traffic as direct or other.

How long does it take to see results from CITABLE?

Initial citations typically appear within 1-2 weeks as AI models incorporate new content. Full optimization impact is usually visible within 3-4 months. We provide weekly progress reports so you can track visibility improvements as they happen. Research shows answer capsules appear in 72.4% of cited blog posts, meaning proper structure accelerates citation likelihood.

Does this replace my technical SEO audit?

No. CITABLE layers on top of technical SEO. You still need fast page loads, proper crawlability, and mobile optimization. But technical SEO alone won't make AI cite you. CITABLE addresses the content structure and validation signals that determine AI citation.

What's the difference between citation rate and rankings?

Rankings tell you your position on a results page. Citation rate tells you the percentage of buyer-intent queries where your brand appears in the AI-generated answer. You can rank #1 on Google and have 0% citation rate in ChatGPT. These are different metrics measuring different channels.


Stop flying blind on AI visibility

Your competitors are already optimizing for AI citations. Every week you wait, they widen their lead in the buyer journeys that now start with ChatGPT, Claude, or Perplexity.

We offer a free AI Search Visibility Audit showing exactly where your brand appears when prospects ask AI for recommendations in your category. You'll see side-by-side comparisons with your top competitors across 20-30 buyer-intent queries, with specific data on citation rate, share of voice, and content gaps.

No long-term contract. No pressure. Just honest data about where you stand and whether our CITABLE framework is the right fit for your situation.

Book a strategy call with Discovered Labs and we'll show you the competitive gap you can't see in Google Analytics.


Key terms glossary

AEO (Answer Engine Optimization): The practice of optimizing content so AI platforms like ChatGPT, Claude, and Perplexity cite your brand when answering buyer queries. Focuses on being the answer rather than ranking on a list.

RAG (Retrieval-Augmented Generation): The architecture powering modern AI assistants. First, relevant content is retrieved from sources. Then, the model generates a response using that retrieved content.

Citation Rate: The percentage of monitored buyer-intent queries where your brand is mentioned in AI responses. Measures presence in answers rather than list position.

Entity: A distinct, identifiable concept (brand, product, person, organization) that AI systems recognize and can describe. Schema markup helps establish entity clarity.

LLM (Large Language Model): The AI architecture powering ChatGPT, Claude, and similar platforms. LLMs process text, understand queries, and generate responses based on their training data and retrieved content.

Share of Voice: Your citation frequency relative to competitors across the same set of buyer-intent queries. If you're cited in 30% of queries and your competitor in 55%, your share of voice is lower.

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